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Claim Text
CFPB examiners found that servicers misled borrowers about their right to challenge their loans and failed to properly consider most borrowers’ challenges to their loans based on school misconduct.
Simplified Text
Servicers misled borrowers about right to challenge loans and failed to properly consider challenges based on school misconduct according to CFPB examiners
Confidence Score
1.000
Claim Maker
The author
Context Type
News Article
Context Details
{
    "date": "2024-12-16",
    "issue": "Loan Challenges",
    "subject": "Student Loans",
    "organization": "CFPB"
}
UUID
9fdb080f-0de2-4186-b7bb-3e6d0b3c6549
Vector Index
✗ No vector
Created
September 11, 2025 at 10:46 PM (3 days ago)
Last Updated
September 11, 2025 at 10:46 PM (3 days ago)

Original Sources for this Claim (1)

All source submissions that originally contained this claim.

Screenshot of https://www.consumerfinance.gov/about-us/newsroom/cfpb-uncovers-illegal-practices-across-student-loan-refinancing-servicing-and-debt-collection/
https://www.consumerfinance.gov/about-us/newsroom/cfpb-uncovers-illegal-practices-across-student-loan-refinancing-servicing-and-debt-collection/

The CFPB found widespread illegal activities in student loan refinancing, servicing, and debt collection, including misleading borrowers and denying benefits. The agency is taking action to address these violations.

Student Loans
Debt Collection
Consumer Protection
Financial Regulation
CFPB
Illegal Practices

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