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Claim Text
Early tests showed a 1.5 percent improvement in the time it took to process calls, and Mr. Dunn thinks that could rise as call center agents become more familiar with the system.
Simplified Text
Early tests showed 1.5 percent improvement in call processing time.
Confidence Score
0.800
Claim Maker
The author
Context Type
News Article
Context Details
{
    "person": "Thor Dunn",
    "AI_tool": "Claude",
    "organization": "California\u2019s Department of Tax and Fee Administration"
}
Subject Tags
Business Technology
UUID
9fdae53c-6ed2-405a-9da3-f66a8b200f7f
Vector Index
✗ No vector
Created
September 11, 2025 at 9:09 PM (2 days ago)
Last Updated
September 11, 2025 at 9:09 PM (2 days ago)

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